It has been awhile since we have posted on our blog due to our busy schedule but I wanted to comment on this as I feel it is very important when hiring a wedding professional or any other vendor or contractor that involves a written contract for that matter. Because of the consumer relying on others reviews when selecting a company or service to help them in making their decision to hire these companies based on the service others have received from them some businesses are now placing what is called a non-disparagement clause in their contract. Most folks do not understand what this technical term is and I assume most probably never investigate to find out. Let me define non-disparagement clause for you: the consumer agrees to take no action which is intended, or would reasonably be expected, to harm the company or its or their reputation or which would reasonably be expected to lead to unwanted or unfavorable publicity to the company. This includes posting a negative review about the services you received from that specific company online which is where most of us search for the reviews. These companies can threaten to sue or fine you if you do such action damaging their reputation whether it be through social media, online reviews, etc. I have spoken to legal professionals about this that mention that this can be difficult to make stick if a company should attempt to exercise this clause should an individual post a negative review but I am sure most do not want to invest the time or possibly the money to find out if that is the case. This should tell any consumer what type of company this is in my opinion. It basically gives them the right to run a poor business and provide you poor service and then not allow you to share your experience with other consumers in an attempt to avoid others from sharing in your negative experience which in my opinion also takes away your freedom of speech. I really do not know why anyone would ever sign a contract or hire a service following this practice because you have no idea what you are actually going to get and surely this is not a risk that you would want to take when hiring someone for such an important event as your wedding. We at Absolute-DJs do not share in this practice. In fact we encourage our couples that use our services for their wedding to share their experiences whenever possible through online reviews, social media, satisfaction surveys and any other form they choose. That is the difference between a company that actually cares about the service they provide and do not just sacrifice quality for quantity. Please share this with your family and friends in whatever means necessary hopefully to help them avoid this growing problem and ruining their big day.
Owner: Doug Haney